TKK has partnered with Siriraj Hospital to create a public-private partnership model, using robots and AI to ease the burden on medical personnel and deliver modern services to Thais.

The recent pandemic has brought about significant changes, particularly in the medical and public health sectors, where innovation and technology have been increasingly utilized. This, coupled with the current shortage of medical personnel, which is burdened by an increasing workload, has accelerated the rapid adoption of cutting-edge technologies such as robotics, AI, and automation across all sectors of healthcare delivery.

And of course, Siriraj Hospital, the nation's largest hospital and medical school, has undergone major changes during the COVID-19 crisis and faced a medical staff shortage, leaving staff members with a heavy workload. For this reason, the Faculty of Medicine Siriraj Hospital, Mahidol Hospital, has partnered with TKK Corporation Co., Ltd. to utilize robots and AI to enhance the efficiency of medical staff, even during the COVID-19 pandemic.

Today, the Faculty of Medicine Siriraj Hospital, Mahidol Hospital, officially signed a memorandum of understanding with TKK Corporation Co., Ltd. This agreement will further advance the tangible application of robotics and AI technology in medicine and the public health system, covering all aspects of Siriraj Hospital's services. Furthermore, this will lead to knowledge exchange and the joint development of new medical innovations in the future.

Revealing the origins and importance of adapting robots and AI automation systems to enhance medical services in the digital age at Siriraj Hospital.

Professor Dr. Apichart Asawamongkolkul, Dean of the Faculty of Medicine Siriraj Hospital, Mahidol University, discussed the origins and objectives of this important collaboration, which serves as a model for public-private partnerships to develop the medical and public health sectors of Thailand.

"Today, it can be said that Siriraj Hospital has the largest number of patients receiving care each day in Thailand. The Faculty of Medicine Siriraj Hospital, Mahidol University, also has a primary role in producing highly skilled medical personnel to serve in hospitals and public health agencies nationwide. And of course, we also have a role in creating new knowledge through research and innovation. Siriraj has demonstrated its commitment to making it a leading institution for medical research that benefits Thai society."

"Therefore, today, we are confident that Siriraj will continue to develop innovations to improve patient care, including in education and training to produce medical personnel. This has led us to utilize technology to assist, especially during the COVID-19 crisis. We have adapted various technologies and innovations to make medical services more convenient, accurate, safe, and more satisfying to patients."

"This is to demonstrate that Siriraj Hospital has expertise and is aware of the issues that arise in accessing medical and public health services, particularly those facing these challenges, which are medical personnel. Meanwhile, TKK Corporation has the knowledge and capabilities to offer automated manufacturing technology, deploy service robots, and utilize artificial intelligence."

"Therefore, I am confident that today's signing of the Memorandum of Understanding between our two organizations will lead to an exchange of knowledge that will lead to innovations that benefit people. Furthermore, we will be able to share resources in various fields, creating a positive impact and setting an example of public-private partnerships that will undoubtedly improve the quality of life of Thai people."

Siriraj Hospital is ready to transform its medical services into a complete digital age.

Associate Professor Dr. Cherdchai Noppamaneejamraslert, Deputy Dean for Service Innovation and Organizational Value, Faculty of Medicine Siriraj Hospital, Mahidol University, added that the positive collaborations that will emerge after this memorandum of understanding (MOU) is in the works.

"Recently, the number of people receiving services at Siriraj Hospital has increased significantly, particularly among the elderly. The frequency of visits has also increased. However, given the current situation, the number of medical personnel at the hospital has not increased in proportion to the increase in patients."

"Therefore, in the medical field, we face a problem of balancing demand between the demand side (patients seeking treatment) and the supply side (medical personnel). Since we can't increase staffing, we need to consider how to make our staff more productive. We also need to consider what tasks don't require a human touch, which are repetitive and memory-intensive. For example, we can use robots or AI to help ease the burden, such as document delivery or answering potentially repetitive questions from service recipients."

“TKK Corporation Co., Ltd. is a leading company with expertise in automation, robotics, and AI. We have therefore collaborated with the Faculty of Medicine Siriraj Hospital, which has expertise in medical fields. Siriraj Hospital continues to work daily to meet the needs of its numerous patients.”

"Therefore, it would be beneficial for us to leverage the strengths of both sides to enhance the efficiency of medical AI functions, creating new innovations that can be further developed to better meet the needs of Thai medical and public health professionals. This will significantly increase the productivity of medical personnel and improve accuracy."

"This will certainly allow medical personnel, particularly doctors and nurses, to spend more time caring for patients, in a seamless, high-tech and high-touch environment."

"Following this agreement, we will see the adoption of robots, automation systems, and AI in various sectors at Siriraj Hospital. For example, in the delivery of medicines, medical supplies, and documents, robots will be increasingly used. The advantage is that robots can work continuously and without fatigue, unlike humans."

"And of course, the adoption of robots will reduce the workload of medical personnel, freeing up time for patients. Furthermore, robots are being deployed to answer questions or greet patients upon arrival at the hospital for medical services. Robots can provide information and guide them to important locations."

"In the future, we also plan to jointly develop robots into nursing assistant robots, such as robots that follow nurses to provide information, deliver items, and pick up items. This allows nurses to care for patients more quickly, enabling them to perform their jobs more efficiently and accurately."

“Furthermore, today, TKK Corporation has granted a license to the Cira Core platform, a Transformer platform that allows medical personnel without knowledge of AI programming to use it. Cira Core can be trained and given commands to perform tasks, answering critical questions and enhancing patient understanding, replacing the insufficient medical staff. This will significantly enhance the skills and capabilities of medical personnel in the field of AI.”

"Because we must accept that AI in this era is a technology that truly changes the world. It's also being developed to be even more intelligent, enabling AI to perform many tasks in place of humans."

"In hospitals, for example, we can now deploy robots or AI systems to guide patients, identifying which services they will receive that day and what to expect upon arrival. The robots can provide immediate guidance. Upon receiving patient volume data, they can compile and analyze it to identify bottlenecks or high patient volumes in certain areas. Once this information is available, personnel can be assigned to address anticipated problems in a timely manner. This improves coordination across all departments in the hospital, and AI can also be used to efficiently manage the number of beds and patients."

TKK is ready to move forward, joining hands with Siriraj Hospital to deliver AI robots and automated systems to transform the Thai medical and public health sector.

Kalyanee Kongsomjit, CEO of TKK Corporation Co., Ltd., spoke about the important collaboration and partnership that will strengthen Siriraj Hospital, Thailand's leading public hospital and medical school.

"Today's collaboration between TKK Corporation and the Faculty of Medicine Siriraj Hospital, Mahidol University, is a partnership that will promote and develop the potential for medical innovation in various fields, making it a reality in a tangible way. This collaboration is also poised to become a model for hospitals and medical schools nationwide."

“TKK Corporation Co., Ltd. possesses expertise and knowledge in industrial automation and artificial intelligence (AI). The COVID-19 crisis has led to significant changes in Thailand's medical and public health sectors, particularly in the adoption of innovations and technologies for the transport of medicines, food, medical supplies, and various equipment. Furthermore, there is a severe labor shortage in the service sector, forcing medical workers and all medical personnel to work extremely hard.”

"Therefore, as a manufacturer of robots and automation systems, as well as a designer of artificial intelligence (AI), our company can effectively support, promote, and assist the Thai medical and public health sectors through collaborative development. Following today's signing of a cooperation agreement with the Faculty of Medicine Siriraj Hospital, we will utilize our AI platform, including service robots, by exploring connections that will lead to new research in the future."

"Prior to today's signing of the cooperation agreement between TKK Corporation and the Faculty of Medicine Siriraj Hospital, we had already been using the robot in the field, namely at Siriraj Hospital, for almost a year. This has received very positive feedback from medical personnel who have had the opportunity to use and work with it."

"We have previously deployed robots to deliver medication in the emergency department, which is a highly congested area. According to the latest statistics from Siriraj Hospital, there are 8,000 outpatients using this service per day."

"In the past, we've also applied this to traditional Thai medicine, which has seen a significant number of patients. These days, the patient population isn't limited to the elderly. Working-age people experiencing office syndrome, fatigue, or stress and pressure, also seek treatment from traditional Thai medicine practitioners."

"Therefore, in the provision of traditional Thai medicine services at Siriraj Hospital, robots are also helping staff, particularly in delivering herbal compresses to doctors during examinations. Previously, personnel were required to walk around and deliver herbal compresses. With robots taking over, this will help ease the burden on doctors, allowing them to spend more time with patients. This will allow for improved service and closer patient care, enabling them to provide better care."

"We're not just focusing on deploying robots to transport tools, equipment, and medical supplies. Robots can perform much more than that. If we integrate robots or robotic systems with AI to further automate operations, many aspects of medical services will be able to meet the needs of the public, particularly ensuring universal and equal access to medical services. We believe this will undoubtedly create new opportunities in the future."

"Today, TKK Corporation is pleased to grant the AI Platform license to the Faculty of Medicine Siriraj Hospital for use. Going forward, TKK will provide training for medical students. In this era, in addition to disease diagnosis knowledge, medical students must also acquire knowledge of AI in holistic medicine. This AI will act as a medical assistant, helping physicians diagnose diseases and symptoms more accurately, quickly, and efficiently. Therefore, today's collaboration will play a crucial role in helping the public and medical personnel improve their quality of life."