KSI Solution partners with ORIONSTAR in the Dragon Land to deliver high-standard service robots as a strategic partner for Thai businesses.

KSI Solution, a subsidiary of TKK Corporation, has announced its latest success as the official distributor of ORIONSTAR, a high-quality service robot brand from China that is recognized worldwide. The company has launched GreetBot and LuckiBot robots to help businesses turn crises into opportunities, overcome obstacles, and boost efficiency and sales, enabling smooth service operations.

Due to the crisis caused by the COVID-19 outbreak and technological disruption, service robots have become increasingly important and of interest to service-related businesses, particularly restaurants, hotels, and hospitals, which need to employ service robots to welcome customers.

The benefits of deploying service robots not only increase work efficiency and alleviate labor shortages, but also modernize business image and appeal to new consumers. Importantly, they also help reduce the risk of exposure to various germs in this new normal era.

It's exciting news that KSI Solution Co., Ltd. has been appointed as the official distributor of ORIONSTAR service robots in Thailand. The company has already launched its first robot, LuckiBot, to assist businesses. It has already been adopted by leading Thai restaurants, including MK Restaurant Group and BlackCanyon, as well as numerous food courts, hotels, health centers, and industrial plants.

Success from experience leads to the presentation of the best service robots to the Thai business sector.

On this occasion, Mr. FU SHENG, President of ORIONSTAR China, spoke about the reasons for choosing KSI Solution, a subsidiary of TKK Corporation, as the official distributor of ORIONSTAR's LuckiBot service robot in Thailand.

“The reason we chose KSI Solution, a subsidiary of TKK Corporation, as the official distributor of ORIONSTAR's LuckiBot service robot in Thailand is because we have witnessed KSI Solution's proven professional team with recognized expertise and experience in robotics.”

"Thailand remains an attractive market for ORIONSTAR to explore. We are confident that ORIONSTAR's service robots can be applied to a wide range of service industries. Especially during this time of pandemic, service robots will not only support various types of businesses in Thailand, but will also significantly advance Thailand's technological advancements and boost economic growth."

Ms. Kanlayani Kongsomchit, Chairman of TKK Corporation Co., Ltd., said that

KSI Solution Co., Ltd., a subsidiary of TKK Corporation, has over 10 years of expertise and experience providing consulting services to various industries regarding the installation of automation systems and robots for manufacturing processes in all industrial plants. This innovation and technology helps reduce costs, shorten time and steps, and increase productivity for efficient production processes.

"Beyond robots being deployed in the manufacturing sector, robots have also significantly modernized the service sector in Thailand, particularly in establishments like restaurants, department stores, hotels, and hospitals. They also address the recent challenges stemming from the pandemic, which has led to labor shortages, and reduce the risk of exposure for workers in various professions."

"Recently, KSI Solutions is extremely proud that ORIONSTAR has entrusted us with their trust and appointed us as the official distributor of the LuckiBot "service robot." ORIONSTAR's robots have gained international recognition due to their continuous development of comprehensive AI technology to enhance service robots' efficiency and meet the ever-evolving needs of businesses, driven by consumer behavior and changing service models. The ongoing pandemic has made it clear that every service robot's function must address the need for contactless service."

"KSI Solution is well-positioned as a distributor of ORIONSTAR service robots, with a team of technicians who are knowledgeable and experienced in providing advice on robot deployment. Furthermore, to ensure our technicians are ready to provide after-sales service to customers, ORIONSTAR in China has also sent technicians to KSI Solution for in-depth training on the care and maintenance of ORIONSTAR service robots. Customers can therefore rest assured when choosing the LuckiBot service robot."

LuckiBot robot from ORIONSTAR solves every problem service businesses face during the COVID-19 crisis.

Regarding the outstanding features of the LuckiBot robot, ORIONSTAR brand, Boontawee Chansuwan, Chief Commercial Officer – KSI Solution Co., Ltd. / TKK Corporation Co., Ltd., further discussed the efficiency of the ORIONSTAR service robot, which will meet the needs of the service business sector and various industries that may be experiencing personnel shortages at this time.

"In the past, service robots may have played a role simply by helping businesses create a modern image. Today, they play a much greater role. They help address the workforce shortage during the COVID-19 crisis and reduce contact with workers, which poses a risk. Therefore, investing in these service robots is definitely worthwhile."

"In particular, ORIONSTAR's LuckiBot service robot is designed for versatility, meeting the needs of businesses, restaurants, and other service-oriented establishments. LuckiBot has four shelves, each capable of supporting up to 10 kilograms. This allows it to comfortably carry and deliver items, from taking customer orders to delivering food from the kitchen to tables. It can even be deployed as a container picker."

"As for safety in working with service robots, LuckiBot's designers took it into consideration. Therefore, it was designed to be highly safe. With over 2,000 units in use internationally and in Thailand, there have been no significant impacts or serious accidents."

"Because the LuckiBot robot is equipped with at least six sensors around its body, it analyzes and detects moving objects. If it's too close, the system will immediately stop the robot, minimizing the chance of an accident. Furthermore, it features three levels of braking, ensuring safety for both humans and the food being served. It minimizes damage and ensures food doesn't fall off the robot."

"Ultimately, service robots will be the answer for businesses to overcome all aspects of the current crisis. Robots aren't replacing people, but merely serve as a support tool. Where labor is scarce, or tasks are risky or repetitive, robots can be deployed to perform these tasks, enabling smooth and efficient operations," Mr. Boonthawee concluded.